Privacy Policy

1. Introduction

This Privacy Policy explains how Markettung Digital Agency ("we") collects, uses, discloses and protects the personal data of people who visit markettung.com or use our services. By using this website, you accept the practices described in this policy.

2. Information We Collect

We collect your information in the following cases:

• Information you provide directly Such as your name, phone number, email, brand/company name, advertising budget and services of interest, when you fill in a contact form on our website.
• Website usage data Such as IP address, device type, browser, pages visited and time spent, collected through cookies and similar tracking technologies.
• Data from advertising platforms When you interact with our ads on Facebook, Instagram, Google, TikTok or LINE, we may receive statistical data through those platforms' Pixels and APIs.

3. How We Use Your Data

We use your data to:

• Contact you and provide the marketing consultation you requested
• Prepare and present marketing plans, quotations or performance reports
• Improve our website, services and your user experience
• Analyze ad campaign performance and measure return (ROAS)
• Comply with applicable legal requirements

4. Disclosure to Third Parties

We will never sell or rent your personal data to outside parties. We may disclose some data only to service providers necessary for our business, such as advertising platforms (Meta, Google, TikTok, LINE, Shopee, Lazada), hosting and email providers, or government authorities where required by law. These providers are obliged to keep the data confidential to the standards we set.

5. Cookies

Our website uses cookies to remember your settings, analyze usage and improve ad performance. You can disable cookies in your browser settings, but disabling some types of cookies may affect parts of the website.

6. Data Security

We maintain appropriate technical and organizational security measures to prevent unauthorized access, alteration, disclosure or destruction of personal data. However, no system is 100% secure, so we recommend always taking care when sharing personal data online.

7. Your Rights as a Data Subject

Under the PDPA, you have the right to:

• Access and request a copy of your personal data
• Request that your data be corrected and kept up to date
• Request that your personal data be deleted or its use suspended
• Withdraw consent you have given at any time

You can exercise these rights by contacting us through the channels below.

8. Data Retention

We keep your personal data only as long as necessary for the purposes set out in this policy, or as required by law. After that period, we delete it or make it no longer identifiable.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect our operations and applicable laws. The latest update date is shown at the top of this page, and we recommend reviewing this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, you can contact us at:

• Phone: 062-147-0890
• Email: markettungagency@gmail.com
• Address: Soi Charoenrat 1, Yan Nawa, Sathon, Bangkok 10120